Legal
Contact Us
Last updated: 10 November 2026
We are a small team and we read every message. Use the address below that matches your question so it reaches the right person faster. We aim to reply within 2 business days.
Customer support
For help with your account, calls, experts or using the app:
support@talk2mee.com
Payments, billing and refunds
For a failed payment, duplicate charge, unused coin refund or call billing question:
support@talk2mee.com
Please include:
- your registered phone number;
- the transaction reference, Razorpay payment ID or Google Play order ID;
- the date, pack name and amount; and
- a short description of what went wrong.
Refund eligibility and timelines are set out in our Refund & Cancellation Policy.
Safety and reporting
To report a user, message, call or room, use the report option in the app first so we receive the relevant context. You can also email:
support@talk2mee.com
Reports are private. For immediate danger, contact your local emergency services first. Read the Safety & Guidelines for community rules and enforcement.
Creators and payouts
For creator onboarding, rates, earnings or payout verification:
support@talk2mee.com
Privacy requests
To access, correct, export or delete your personal data, or to contact our grievance officer:
support@talk2mee.com
See the Privacy Policy for how we handle personal information.
Business and partnerships
For partnerships, press or business enquiries:
support@talk2mee.com
Company details
Talk2Mee is operated by Mastermind, India. Our support desk operates Monday to Saturday, 10:00–18:00 IST, excluding public holidays. Messages received outside these hours are answered on the next business day.